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Housing Support Medical Letter


Same-day housing support medical letter, required to confirm a condition, and how your housing or living environment impacts your health.

Availability: UK and International

Availability: Deliverable Immediately

Housing Support medical letter

If either you or your child has a disability or medical condition and you are applying for specific housing on medical grounds or if your health condition that is exacerbated and impacted by your current housing situation [i.e mould or damp conditions] our doctors can provide a supporting medical letter with both confirmation and housing support requirements that are required on medical grounds.

Our doctors can provide you with a same-day medical letter that will confirm your health condition and how your current housing and living environment impacts on your day-to-day basis. No appointment is needed – simply apply online. 

What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

Your name and date of birth

Your medical disability, health conditions and how they affects you

The impact of your current housing on your health

The housing support that your require

Signature and authorisation by one of our GMC-registered UK doctors.

Contact details of ZoomDoc Health with a QR code enabling a verification check by your council, housing association or private landlord.

How to get a Housing support medical letter online

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video describing your medical conditions and housing impact.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.


What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

A photo of your passport or driving license

Your completed online medical form

A 30-second to 1-minute video explaining how your disability affects you

Your digital Summary Care Record or a doctor’s letter confirming your medical disability

Details of your regular NHS GP (if you have one)

Send us a message

If your query is not answered below - please send us a message via the form below.

Frequently Asked Questions

We will require you to:

We will require you to:

✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming your medical disability
✓ Upload a short video (on your mobile) explaining why you need a housing supportmedical letter

Our medical letters have QR codes that can be scanned to verify the document's authenticity.

Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

We only provide full refunds if we are unable to provide a medical letter.

Once our doctors have provided a medical letter, we are unable to process a refund.

Our team will review your evidence and provide your letter on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

UK doctors at ZoomDoc Health sign your housing support medical letter.

We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

The future of same day medical letters