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Medical Exemption Certificate


Same-day medical exemption certificate, required to confirm a health condition and its impact on your activities.

Availability: UK and International

Availability: Deliverable Immediately

Medical exemption certificate

If you are unable to complete certain activities, requirements or commitments for medical reasons, you may require an exemption certificate as evidence.

Our doctors can provide you with a same-day medical certificate that will confirm your sickness or medical condition and its impact on your activities. No appointment is needed – simply apply online.


What will I receive?

You will receive a verifiable digital PDF letter signed by a medical professional and sent directly to your mobile, containing the following details:

Your name and date of birth.

The sickness or medical condition and its impact on your activities.

Signature and authorisation by one of our GMC-registered UK doctors.

Contact details of ZoomDoc Health with a QR code enabling a verification check.

Important – our medical exemption certificates

Some specific exemptions that we can provide this medical certificate for include:

  • School shoe-wear exemption
  • School activity medical exemption
  • Shaving exemption
  • Mask exemption
  • Travel exemption
  • Work or university situational exemption
  • Vaccine exemption


Please note: Without verifiable proof of a clinical indication for exemption, our doctors will be unable to provide this certificate. Our medical exemption certificate expires 12 months after issue.

How to get a Medical exemption certificate online

Upload a video and complete a questionnaire

Upload by 9pm for same-day service. This should be a 30 second – 1 minute video explaining your symptoms.

Doctor validates evidence

Our doctors will look over the evidence you provide.

same day turn around

Receive your letter, same day

You’ll receive an email with your letter, with a QR code so they can be verified and accepted worldwide.



What will I need to supply?

To allow us to assess your condition and issue a medical certificate, we will require the following information:

  • A photo of your passport or driving license
  • Your completed online medical form
  • Your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption
  • A 30-second to 1-minute video explaining why you need this certificate
  • Details of your regular Doctor (if you have one)


Send us a message

If your query is not answered below - please send us a message via the form below.

Frequently Asked Questions

We will require you to:

✓ Upload a photo of your passport or driving license
✓ Complete a medical questionnaire
✓ Upload your digital Summary Care Record or a doctor’s letter confirming the medical reason for exemption

Our medical letters have QR codes that can be scanned to verify the document's authenticity.

Once scanned, your personal online results portal is loaded, from where your medical letter can be reviewed and personal details confirmed.

We only provide full refunds if we are unable to provide a medical letter.

Once our doctors have provided a medical letter, we are unable to process a refund.

Our team will review your evidence and provide your certificate on the same day that evidence has been uploaded (between 9am and 9pm GMT, 7 days a week).

UK doctors at ZoomDoc Health sign your medical exemption certificate.

We are a UK-regulated healthcare service and all our doctors are registered with the UK General Medical Council.

The future of same day medical letters